Highlands Living Center
500 Hahnemann Trail, Pittsford, NY 14534
Provider #335786 · (585) 383-1700 · Non profit - Corporation · 122 beds
Overall
2 of 5
Health inspection
2 of 5
Staffing
2 of 5
Quality measures
2 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01
Staffing
Reported nurse hours per resident per day (HPPD) from CMS Care Compare.
RN hours
0.45
Total nurse hours
3.55
Weekend RN hours
0.23
Possible neglect indicators
Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.
- Overall rating is 2 stars or lower
- Health inspection rating is 2 stars or lower
Severity mix
Scope/severity codes across loaded citations.
- D10
- E8
- B1
Complaint vs standard surveys
How citations were opened in the CMS deficiency file.
- Complaint
- 0
- Standard
- 19
- Other
- 0
Inspection timeline
2026-05-28 · 2 citations
- 0610 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0609 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
2025-02-19 · 8 citations
- 0880 · D · HealthInfection Control Deficiencies
- 0610 · E · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0919 · E · HealthEnvironmental Deficiencies
- 0921 · E · HealthEnvironmental Deficiencies
- 0656 · D · HealthResident Assessment and Care Planning Deficiencies
- 0677 · D · HealthQuality of Life and Care Deficiencies
- 0759 · D · HealthPharmacy Service Deficiencies
- 0760 · D · HealthPharmacy Service Deficiencies
2023-06-09 · 6 citations
- 0791 · D · HealthQuality of Life and Care Deficiencies
- 0836 · E · HealthAdministration Deficiencies
- 0842 · E · HealthResident Assessment and Care Planning Deficiencies
- 0695 · D · HealthQuality of Life and Care Deficiencies
- 0692 · E · HealthQuality of Life and Care Deficiencies
- 0812 · E · HealthNutrition and Dietary Deficiencies
2021-09-02 · 3 citations
- 0880 · D · HealthInfection Control Deficiencies
- 0732 · B · HealthNursing and Physician Services Deficiencies
- 0885 · E · HealthInfection Control Deficiencies
Penalties
- No recent penalties listed.
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