WILLOWCREST HEALTH SERVICES
3821 S CHICAGO AVE, SOUTH MILWAUKEE, WI 53172
Provider #525413 · (414) 762-7336 · For profit - Limited Liability company · Chain: NORTH SHORE HEALTHCARE · 100 beds
Infection-control flag
Overall
2 of 5
Health inspection
2 of 5
Staffing
2 of 5
Quality measures
4 of 5
Deficiencies
36
Total fines
$21,285
Updated
2026-08-01
Staffing
Reported nurse hours per resident per day (HPPD) from CMS Care Compare.
RN hours
0.62
Total nurse hours
3.57
Weekend RN hours
0.38
Possible neglect indicators
Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.
- Overall rating is 2 stars or lower
- Health inspection rating is 2 stars or lower
- Infection-control related citations appear in recent history
- High recent deficiency count relative to many peers
- CMS lists monetary penalties in the recent period
Severity mix
Scope/severity codes across loaded citations.
- D22
- F5
- E5
- J2
- C1
- B1
Complaint vs standard surveys
How citations were opened in the CMS deficiency file.
- Complaint
- 0
- Standard
- 36
- Other
- 0
Inspection timeline
2025-06-05 · 13 citations
- 0851 · F · HealthAdministration Deficiencies
- 0880 · F · HealthInfection Control Deficiencies
- 0605 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0628 · D · HealthResident Rights Deficiencies
- 0684 · D · HealthQuality of Life and Care Deficiencies
- 0757 · D · HealthPharmacy Service Deficiencies
- 0688 · D · HealthQuality of Life and Care Deficiencies
- 0690 · D · HealthQuality of Life and Care Deficiencies
- 0693 · D · HealthQuality of Life and Care Deficiencies
- 0695 · D · HealthQuality of Life and Care Deficiencies
- 0699 · D · HealthQuality of Life and Care Deficiencies
- 0755 · D · HealthPharmacy Service Deficiencies
- 0760 · D · HealthPharmacy Service Deficiencies
2025-03-05 · 1 citation
- 0684 · D · HealthQuality of Life and Care Deficiencies
2024-10-14 · 1 citation
- 0732 · C · HealthNursing and Physician Services Deficiencies
2024-03-29 · 17 citations
- 0678 · J · HealthQuality of Life and Care Deficiencies
- 0689 · J · HealthQuality of Life and Care Deficiencies
- 0812 · F · HealthNutrition and Dietary Deficiencies
- 0880 · F · HealthInfection Control Deficiencies
- 0730 · E · HealthNursing and Physician Services Deficiencies
- 0944 · E · HealthAdministration Deficiencies
- 0946 · E · HealthAdministration Deficiencies
- 0949 · E · HealthAdministration Deficiencies
- 0686 · D · HealthQuality of Life and Care Deficiencies
- 0690 · D · HealthQuality of Life and Care Deficiencies
- 0692 · D · HealthQuality of Life and Care Deficiencies
- 0693 · D · HealthQuality of Life and Care Deficiencies
- 0694 · D · HealthQuality of Life and Care Deficiencies
- 0695 · D · HealthQuality of Life and Care Deficiencies
- 0758 · D · HealthPharmacy Service Deficiencies
- 0761 · D · HealthPharmacy Service Deficiencies
- 0623 · B · HealthResident Rights Deficiencies
2023-01-12 · 4 citations
- 0812 · F · HealthNutrition and Dietary Deficiencies
- 0804 · E · HealthNutrition and Dietary Deficiencies
- 0684 · D · HealthQuality of Life and Care Deficiencies
- 0689 · D · HealthQuality of Life and Care Deficiencies
Penalties
- Fine · 2024-03-29$21,285
Other facilities in this chain
NORTH SHORE HEALTHCARE · Wisconsin peers
- Little Chute Health Services · Little Chute1★ · 18 defs
- ELROY HEALTH SERVICES · ELROY1★ · 38 defs
- Sheboygan Progressive Health Services · Sheboygan1★ · 21 defs
- Wisconsin Rapids Health Services · Wisconsin Rapids1★ · 36 defs
- Plymouth Health Services · Plymouth1★ · 36 defs
- Florence Health Services · Florence1★ · 46 defs
- WILLIAMS BAY HEALTH SERVICES · WILLIAMS BAY1★ · 35 defs
- Maple Ridge Health Services · MILWAUKEE2★ · 31 defs
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