Nursing home report card · Rocky Mount, VA

Franklin Health and Rehabilitation Center

720 Orchard Avenue, Rocky Mount, VA 24151

Infection-control problems noted

Quick summary

About average Medicare rating

A 3-star overall rating is common. Compare staffing hours and recent citations with nearby homes, and visit before you decide.

Our summary of public Medicare records. It does not establish that this home harmed a particular resident. About this summary.

How recent is this information?

Medicare file prepared: Aug 1, 2026
Our record last updated: Oct 15, 2026
Last routine health inspection: Sep 22, 2023

These dates mean different things. A new file can include older inspections and staffing figures. Read about the dates.

Medicare ratings

One star is the lowest rating. Five stars is the highest. Ratings are a starting point—read the inspection findings too.

Overall rating

3out of 5

Combines inspection, staffing, and care measures.

About average for U.S. nursing homes

Health inspections

3out of 5

Based on problems found during health inspections.

About average for U.S. nursing homes

Nursing staff

1out of 5

Based on staffing levels and related measures.

Among the lowest Medicare ratings

Health and care results

5out of 5

Based on reported health and care results.

Among the highest Medicare ratings

What do the ratings and warnings mean?

Medicare ratings: One star is the lowest rating. Five stars is the highest. These are government ratings, not family reviews.
Inspection problems: Inspectors found that a home did not meet a care or safety rule. The official term is “deficiency.”
Abuse warning: Medicare has flagged the home because of abuse-related inspection findings. Read the findings and dates.
Nursing staff time: Average staff hours for each resident per day. This does not mean each resident gets that much one-to-one care.

Learn about the records and their limits →

At a glance

These numbers come from the records we have. Inspection problems are rules the home did not meet. The dates covered can differ.

Care and safety problems

Care, safety, and resident-rights issues on recent inspections

Fire-safety problems

Building, alarms, exits, and related safety citations

Reported fines

Total fine amounts in the imported penalty records

Medicare file prepared

Aug 1, 2026

Medicare home ID: 495207

Inspection findings to read first

Start with these past findings. We show the most serious first, then the most recent. They do not describe the home’s condition today.

Caused actual harm · isolated case
May 12, 2026 · Inspection rule 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Could have caused harm · isolated case
Sep 22, 2023 · Inspection rule 0695
Provide safe and appropriate respiratory care for a resident when needed.
Could have caused harm · isolated case
Sep 22, 2023 · Inspection rule 0641
Ensure each resident receives an accurate assessment.

Read the inspection history →

Nursing staff time

These are average staff hours for each resident per day. They are not one-to-one bedside care. The file does not give the reporting period for each figure.

Registered nurses (RNs)

0.52hours per resident per day

about 31 minutes per resident per day

All nursing staff

3.30hours per resident per day

about 3 hr 18 min per resident per day

Registered nurse time on weekends

0.19hours per resident per day

about 11 minutes per resident per day

Latest inspection summary

A summary of the most recent routine inspections. You can open the dated findings below.

We do not have a routine inspection summary for this home. Check the dated findings below and the Medicare.gov record.

How this home compares

Compared with state and national averages. The numbers may cover different periods.

Overall CMS rating: 3 stars
Health inspection rating: 3 stars
Staffing rating: 1 stars
Registered nurse time per resident: 0.52 hours/day
Total nurse time per resident: 3.3 hours/day

See the dates used for these averages

Medicare file dates: this home Aug 1, 2026; Virginia averages Unavailable; U.S. averages Oct 1, 2026.

Other concerns in the records

These points may be worth asking about. They do not establish what happened to a particular resident. See our Terms of Use.

Recent citations include infection-control problems

How serious were the problems?

Inspectors rate each problem by how much harm it caused or could cause. We group the CMS letter codes into plain language.

Caused actual harm1 citation
Could have caused harm15 citations

Why inspectors showed up

Routine checks happen on a schedule. Complaint visits happen when someone reports a concern.

Complaints: 0
Routine: 16
Fire safety: 0
Other: 0

Who owns it

Names CMS lists as owners or managers · reported as For profit - Limited Liability company.

We do not have individual owner names for this home.

Other homes in this group: All Lifeworks Rehab nursing homes

Inspection history

Open a date to read what inspectors found. The harm labels explain how serious the problem was at the time.

May 12, 20261 finding

Quality of Life and Care problems
Caused actual harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0689 · code G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

September 22, 202310 findings

Administration problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0770 · code D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0842 · code D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0761 · code D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0641 · code D
Ensure each resident receives an accurate assessment.
Quality of Life and Care problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0684 · code D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0689 · code D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0695 · code D
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0880 · code D
Provide and implement an infection prevention and control program.
Pharmacy Service problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0759 · code D
Ensure medication error rates are not 5 percent or greater.
Resident Rights problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0583 · code D
Keep residents' personal and medical records private and confidential.

July 22, 20212 findings

Quality of Life and Care problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0684 · code D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0760 · code D
Ensure that residents are free from significant medication errors.

September 20, 20183 findings

Resident Assessment and Care Planning problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0641 · code D
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0842 · code D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service problems
Could have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag 0756 · code E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Fines & penalties

These fines appear in Medicare’s records. A listed amount does not tell us whether it has been paid.

No fines or penalties appear in the records we have.

Other homes in this chain

Lifeworks Rehab · other locations in Virginia

Questions about Franklin Health and Rehabilitation Center

What is Franklin Health and Rehabilitation Center's Medicare star rating?

As of August 1, 2026, Franklin Health and Rehabilitation Center in Rocky Mount, Virginia has an overall CMS rating of 3 out of 5 stars. Other CMS scores: health inspection 3 of 5, staffing 1 of 5, quality measures 5 of 5. These are CMS ratings based on inspection, staffing, and quality information, not consumer reviews.

Has Franklin Health and Rehabilitation Center been fined?

The imported record gives a fine total of $0 for Franklin Health and Rehabilitation Center in Rocky Mount, Virginia. This does not establish that the home has never been fined.

Does Franklin Health and Rehabilitation Center have a Medicare abuse warning?

No. The current CMS Care Compare extract does not show an abuse warning icon for Franklin Health and Rehabilitation Center in Rocky Mount, Virginia.

How does Franklin Health and Rehabilitation Center compare with other nursing homes in Virginia?

Its overall CMS rating is 3 out of 5. A rating comparison is withheld because a matching source date or a usable rating is missing. Use the Virginia report card and dated inspection history for context; inspection totals alone are not a like-for-like performance comparison.

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