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Nursing Home Reporter

THE LAURELS OF WILLOW CREEK

11611 ROBIOUS ROAD, MIDLOTHIAN, VA 23113

Provider #495257 · (804) 379-4771 · For profit - Corporation · Chain: CIENA HEALTHCARE/LAUREL HEALTH CARE · 120 beds

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Overall
2 of 5
Health inspection
2 of 5
Staffing
3 of 5
Quality measures
4 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01

Staffing

Reported nurse hours per resident per day (HPPD) from CMS Care Compare.

RN hours
0.50
Total nurse hours
3.24
Weekend RN hours
0.33

Possible neglect indicators

Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.

  • Overall rating is 2 stars or lower
  • Health inspection rating is 2 stars or lower

Severity mix

Scope/severity codes across loaded citations.

  • D39
  • E11
  • G2
  • C1
  • F1

Complaint vs standard surveys

How citations were opened in the CMS deficiency file.

Complaint
0
Standard
54
Other
0

Inspection timeline

2023-09-13 · 18 citations

  • 0656 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0697 · E · Health
    Quality of Life and Care Deficiencies
  • 0755 · E · Health
    Pharmacy Service Deficiencies
  • 0757 · E · Health
    Pharmacy Service Deficiencies
  • 0550 · D · Health
    Resident Rights Deficiencies
  • 0580 · D · Health
    Resident Rights Deficiencies
  • 0585 · D · Health
    Resident Rights Deficiencies
  • 0641 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0658 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0676 · D · Health
    Quality of Life and Care Deficiencies
  • 0686 · D · Health
    Quality of Life and Care Deficiencies
  • 0695 · D · Health
    Quality of Life and Care Deficiencies
  • 0698 · D · Health
    Quality of Life and Care Deficiencies
  • 0700 · D · Health
    Quality of Life and Care Deficiencies
  • 0725 · D · Health
    Nursing and Physician Services Deficiencies
  • 0800 · D · Health
    Nutrition and Dietary Deficiencies
  • 0812 · D · Health
    Nutrition and Dietary Deficiencies
  • 0732 · C · Health
    Nursing and Physician Services Deficiencies

2022-03-24 · 17 citations

  • 0684 · G · Health
    Quality of Life and Care Deficiencies
  • 0760 · G · Health
    Pharmacy Service Deficiencies
  • 0812 · F · Health
    Nutrition and Dietary Deficiencies
  • 0641 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0656 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0658 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0804 · E · Health
    Nutrition and Dietary Deficiencies
  • 0842 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0550 · D · Health
    Resident Rights Deficiencies
  • 0561 · D · Health
    Resident Rights Deficiencies
  • 0645 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0655 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0657 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0686 · D · Health
    Quality of Life and Care Deficiencies
  • 0695 · D · Health
    Quality of Life and Care Deficiencies
  • 0757 · D · Health
    Pharmacy Service Deficiencies
  • 0909 · D · Health
    Environmental Deficiencies

2019-03-14 · 19 citations

  • 0584 · E · Health
    Resident Rights Deficiencies
  • 0695 · E · Health
    Quality of Life and Care Deficiencies
  • 0812 · E · Health
    Nutrition and Dietary Deficiencies
  • 0550 · D · Health
    Resident Rights Deficiencies
  • 0607 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0609 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0610 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0622 · D · Health
    Resident Rights Deficiencies
  • 0623 · D · Health
    Resident Rights Deficiencies
  • 0655 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0656 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0657 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0658 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0677 · D · Health
    Quality of Life and Care Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0690 · D · Health
    Quality of Life and Care Deficiencies
  • 0727 · D · Health
    Nursing and Physician Services Deficiencies
  • 0770 · D · Health
    Administration Deficiencies
  • 0880 · D · Health
    Infection Control Deficiencies

Penalties

  • No recent penalties listed.

Other facilities in this chain

CIENA HEALTHCARE/LAUREL HEALTH CARE · Virginia peers

Related topics

Worst homes in MIDLOTHIANWorst in Chesterfield CountyBed sores / pressure ulcersFallsWandering / elopementDehydration / nutritionWrongful deathChesterfield County reports
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