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Nursing Home Reporter

HIGHLANDS HEALTH AND REHABILITATION CENTER

3549 NORRISWOOD, MEMPHIS, TN 38111

Provider #445165 · (901) 325-7820 · For profit - Corporation · Chain: CHAMPION CARE · 180 beds

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Overall
2 of 5
Health inspection
2 of 5
Staffing
2 of 5
Quality measures
3 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01

Staffing

Reported nurse hours per resident per day (HPPD) from CMS Care Compare.

RN hours
0.48
Total nurse hours
3.22
Weekend RN hours
0.39

Possible neglect indicators

Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.

  • Overall rating is 2 stars or lower
  • Health inspection rating is 2 stars or lower

Severity mix

Scope/severity codes across loaded citations.

  • D12
  • E3
  • J1

Complaint vs standard surveys

How citations were opened in the CMS deficiency file.

Complaint
0
Standard
16
Other
0

Inspection timeline

2026-02-10 · 1 citation

  • 0689 · J · Health
    Quality of Life and Care Deficiencies

2025-10-14 · 1 citation

  • 0880 · D · Health
    Infection Control Deficiencies

2022-08-11 · 6 citations

  • 0760 · E · Health
    Pharmacy Service Deficiencies
  • 0578 · D · Health
    Resident Rights Deficiencies
  • 0582 · D · Health
    Resident Rights Deficiencies
  • 0880 · D · Health
    Infection Control Deficiencies
  • 0694 · D · Health
    Quality of Life and Care Deficiencies
  • 0689 · E · Health
    Quality of Life and Care Deficiencies

2019-10-22 · 3 citations

  • 0580 · D · Health
    Resident Rights Deficiencies
  • 0761 · D · Health
    Pharmacy Service Deficiencies
  • 0880 · D · Health
    Infection Control Deficiencies

2018-12-06 · 5 citations

  • 0880 · E · Health
    Infection Control Deficiencies
  • 0550 · D · Health
    Resident Rights Deficiencies
  • 0641 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0690 · D · Health
    Quality of Life and Care Deficiencies
  • 0761 · D · Health
    Pharmacy Service Deficiencies

Penalties

  • Fine · 2026-02-10$22,925

Other facilities in this chain

CHAMPION CARE · Tennessee peers

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