Nursing home report card · Smithfield, RI
Heritage Hills Nursing & Rehabilitation Center
80 Douglas Pike, Smithfield, RI 02917
Call this home: (401) 231-2700
View this home on Medicare.gov ↗
Quick summary
Below-average Medicare rating
Overall rating is 2 of 5 stars. Its health-inspection rating is 1 of 5. Read the dated inspection findings and separate staffing and care ratings below.
Our summary of public Medicare records. It does not establish that this home harmed a particular resident. About this summary.
How recent is this information?
- Medicare file prepared
- Aug 1, 2026
- Our record last updated
- Sep 17, 2026
- Last routine health inspection
- Sep 18, 2025
These dates mean different things. A new file can include older inspections and staffing figures. Read about the dates.
Medicare ratings
One star is the lowest rating. Five stars is the highest. Ratings are a starting point—read the inspection findings too.
Combines inspection, staffing, and care measures.
Below-average Medicare rating
Based on problems found during health inspections.
Among the lowest Medicare ratings
Based on staffing levels and related measures.
Below-average Medicare rating
Based on reported health and care results.
Among the highest Medicare ratings
What do the ratings and warnings mean?
- Medicare ratings
- One star is the lowest rating. Five stars is the highest. These are government ratings, not family reviews.
- Inspection problems
- Inspectors found that a home did not meet a care or safety rule. The official term is “deficiency.”
- Abuse warning
- Medicare has flagged the home because of abuse-related inspection findings. Read the findings and dates.
- Nursing staff time
- Average staff hours for each resident per day. This does not mean each resident gets that much one-to-one care.
At a glance
These numbers come from the records we have. Inspection problems are rules the home did not meet. The dates covered can differ.
Care, safety, and resident-rights issues on recent inspections
Building, alarms, exits, and related safety citations
Total fine amounts in the imported penalty records
Medicare home ID: 415039
Inspection findings to read first
Start with these past findings. We show the most serious first, then the most recent. They do not describe the home’s condition today.
Immediate danger to residents · isolated case
Sep 18, 2025 · Inspection rule F0805
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Immediate danger to residents · isolated case
Sep 18, 2025 · Inspection rule F0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents · isolated case
May 9, 2024 · Inspection rule F0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing staff time
These are average staff hours for each resident per day. They are not one-to-one bedside care. The file does not give the reporting period for each figure.
about 33 minutes per resident per day
about 3 hr 44 min per resident per day
about 26 minutes per resident per day
Latest inspection summary
A summary of the most recent routine inspections. You can open the dated findings below.
Inspectors last checked the home’s day-to-day care on September 18, 2025 and wrote up 23 health problems. The same visit also found 1 fire-safety problem. Looking across recent visits: 23 on visit 1, then 21 on visit 2, then 25 on visit 3.
Top issue areas on the latest visit
- Quality of life & care: 5
- Assessment & care planning: 5
- Administration: 3
- Resident rights: 2
- Nutrition & dietary: 2
- Nursing & physician services: 2
| Visit | Health check date | Health problems | Fire-safety date | Fire problems |
|---|---|---|---|---|
| #1 | 2025-09-18 | 23 | 2025-09-18 | 1 |
| #2 | 2024-09-13 | 21 | 2024-09-13 | 1 |
| #3 | 2023-10-16 | 25 | 2023-10-16 | 0 |
How this home compares
Compared with state and national averages. The numbers may cover different periods.
- Overall CMS rating: 2 stars — worse than the state average (2.9 stars)
- Health inspection rating: 1 stars — worse than the state average (2.8 stars)
- Staffing rating: 2 stars — worse than the state average (3.2 stars)
- Registered nurse time per resident: 0.56 hours/day
- Total nurse time per resident: 3.74 hours/day
- The latest health inspection listed 23 problems. State and national averages can cover different inspection periods and are not a like-for-like comparison with this inspection.
See the dates used for these averages
Medicare file dates: this home Aug 1, 2026; Rhode Island averages Aug 1, 2026; U.S. averages Oct 1, 2026.
Other concerns in the records
These points may be worth asking about. They do not establish what happened to a particular resident. See our Terms of Use.
- Overall star rating is 2 or lower
- Health inspection rating is 2 stars or lower
- Recent citations include infection-control problems
- Inspectors have listed an unusually high number of problems
- CMS has fined this home in the recent reporting period
How serious were the problems?
Inspectors rate each problem by how much harm it caused or could cause. We group the CMS letter codes into plain language.
- Immediate danger to residents3 citations
- Caused actual harm1 citation
- Could have caused harm67 citations
Why inspectors showed up
Routine checks happen on a schedule. Complaint visits happen when someone reports a concern.
- Complaints
- 0
- Routine
- 69
- Fire safety
- 2
- Other
- 0
Who owns it
Names CMS lists as owners or managers · reported as For profit - Corporation.
- 5% OR GREATER SECURITY INTEREST · Organization · NOT APPLICABLE · since 11/01/2022
- INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF · Individual · NOT APPLICABLE · since 03/13/2025
- CORPORATE DIRECTOR · Individual · NOT APPLICABLE · since 02/09/2025
- ADP OF THE SNF · Individual · NOT APPLICABLE · since 02/19/2025
- MANAGING CONTROL - GOVERNING BODY · Individual · NOT APPLICABLE · since 02/09/2025
- OPERATIONAL/MANAGERIAL CONTROL · Individual · NOT APPLICABLE · since 02/09/2025
- INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF · Individual · NOT APPLICABLE · since 03/13/2025
- INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF · Individual · NOT APPLICABLE · since 03/13/2025
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 03/10/2025
- OPERATIONAL/MANAGERIAL CONTROL · Organization · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
- CORPORATE DIRECTOR · Individual · NOT APPLICABLE · since 11/01/2022
- CORPORATE OFFICER · Individual · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Individual · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 09/18/2025
- OPERATIONAL/MANAGERIAL CONTROL · Organization · NOT APPLICABLE · since 11/01/2022
- INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF · Individual · NOT APPLICABLE · since 09/16/2025
- INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF · Individual · NOT APPLICABLE · since 03/13/2025
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
- DIRECT OWNERSHIP INTEREST · Organization · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Individual · NOT APPLICABLE · since 11/01/2022
- OPERATIONAL/MANAGERIAL CONTROL · Individual · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
- ADP OF THE SNF · Organization · NOT APPLICABLE · since 11/01/2022
Other homes in this group: All Marquis Health Services nursing homes
Inspection history
Open a date to read what inspectors found. The harm labels explain how serious the problem was at the time.
June 16, 20263 findings
- Resident Assessment and Care Planning problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0656 · code E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Resident Assessment and Care Planning problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0641 · code D
Ensure each resident receives an accurate assessment.
- Quality of Life and Care problemsCaused actual harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0686 · code G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
February 6, 20261 finding
- Quality of Life and Care problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0684 · code D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
January 14, 20263 findings
- Resident Assessment and Care Planning problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0842 · code D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Resident Assessment and Care Planning problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0658 · code D
Ensure services provided by the nursing facility meet professional standards of quality.
- Freedom from Abuse, Neglect, and Exploitation problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0600 · code D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
September 18, 202516 findings
- Resident Rights problemsCould have caused harm · widespread case
Inspection type and official rule codes
Routine health inspection · CMS tag F0584 · code F
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Nursing and Physician Services problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0725 · code E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- Miscellaneous problemsCould have caused harm · widespread case
Inspection type and official rule codes
Fire-safety inspection · CMS tag K0761 · code F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- Nursing and Physician Services problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0726 · code E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- Administration problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0838 · code E
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
- Administration problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0865 · code E
Have a plan that describes the process for conducting QAPI and QAA activities.
- Quality of Life and Care problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0677 · code E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- Pharmacy Service problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0759 · code D
Ensure medication error rates are not 5 percent or greater.
- Nutrition and Dietary problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0811 · code D
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
- Administration problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0847 · code D
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
- Infection Control problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0880 · code D
Provide and implement an infection prevention and control program.
- Environmental problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0919 · code D
Make sure that a working call system is available in each resident's bathroom and bathing area.
- Resident Assessment and Care Planning problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0658 · code D
Ensure services provided by the nursing facility meet professional standards of quality.
- Resident Rights problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0550 · code E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Quality of Life and Care problemsImmediate danger to residents · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0689 · code J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Nutrition and Dietary problemsImmediate danger to residents · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0805 · code J
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
August 1, 20251 finding
- Quality of Life and Care problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0689 · code D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 2, 20251 finding
- Quality of Life and Care problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0686 · code E
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
January 23, 20251 finding
- Resident Assessment and Care Planning problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0658 · code E
Ensure services provided by the nursing facility meet professional standards of quality.
January 10, 20251 finding
- Quality of Life and Care problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0684 · code E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
January 6, 20252 findings
- Resident Rights problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0574 · code D
The resident has the right to receive notices in a format and a language he or she understands.
- Resident Assessment and Care Planning problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0658 · code D
Ensure services provided by the nursing facility meet professional standards of quality.
September 13, 202414 findings
- Pharmacy Service problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0756 · code E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- Infection Control problemsCould have caused harm · widespread case
Inspection type and official rule codes
Routine health inspection · CMS tag F0880 · code F
Provide and implement an infection prevention and control program.
- Infection Control problemsCould have caused harm · widespread case
Inspection type and official rule codes
Routine health inspection · CMS tag F0881 · code F
Implement a program that monitors antibiotic use.
- Resident Assessment and Care Planning problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0658 · code E
Ensure services provided by the nursing facility meet professional standards of quality.
- Quality of Life and Care problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0684 · code E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Quality of Life and Care problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0686 · code E
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- Nursing and Physician Services problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0725 · code E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- Nursing and Physician Services problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0726 · code E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- Pharmacy Service problemsCould have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag F0759 · code E
Ensure medication error rates are not 5 percent or greater.
- Quality of Life and Care problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0675 · code D
Honor each resident's preferences, choices, values and beliefs.
- Quality of Life and Care problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0695 · code D
Provide safe and appropriate respiratory care for a resident when needed.
- Quality of Life and Care problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0697 · code D
Provide safe, appropriate pain management for a resident who requires such services.
- Resident Assessment and Care Planning problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0842 · code D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Miscellaneous problemsCould have caused harm · widespread case
Inspection type and official rule codes
Fire-safety inspection · CMS tag K0712 · code F
Have simulated fire drills held at unexpected times.
August 16, 20243 findings
- Infection Control problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0880 · code D
Provide and implement an infection prevention and control program.
- Quality of Life and Care problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0684 · code D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Quality of Life and Care problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0689 · code D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 31, 20241 finding
- Resident Assessment and Care Planning problemsCould have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag F0658 · code D
Ensure services provided by the nursing facility meet professional standards of quality.
Fines & penalties
These fines appear in Medicare’s records. A listed amount does not tell us whether it has been paid.
- Payment Denial · Sep 16, 2025Unavailable
- Fine · May 9, 2024$8,827
Other homes in this chain
Marquis Health Services · other locations in Rhode Island
- Bayview Rehabilitation and Healthcare Center · North Kingstown2 of 5 · 32 problems
- Riverview Healthcare Community · Coventry2 of 5 · 30 problems
- Lincolnwood Rehabilitation and Healthcare Center · North Providence2 of 5 · 51 problems
- Elmhurst Rehabilitation and Healthcare Center · Providence2 of 5 · 50 problems
- Morgan Health Center · Johnston3 of 5 · 25 problems
- Westerly Health Center · Westerly3 of 5 · 24 problems
Related topics
Questions about Heritage Hills Nursing & Rehabilitation Center
What is Heritage Hills Nursing & Rehabilitation Center's Medicare star rating?
Has Heritage Hills Nursing & Rehabilitation Center been fined?
Does Heritage Hills Nursing & Rehabilitation Center have a Medicare abuse warning?
How does Heritage Hills Nursing & Rehabilitation Center compare with other nursing homes in Rhode Island?
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