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Nursing Home Reporter

HEARTHSTONE NURSING & REHABILITATION CENTER

2901 E. BARNETT ROAD, MEDFORD, OR 97504

Provider #385091 · (541) 779-4221 · For profit - Limited Liability company · Chain: VOLARE HEALTH · 87 beds

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Overall
1 of 5
Health inspection
1 of 5
Staffing
4 of 5
Quality measures
3 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01

Staffing

Reported nurse hours per resident per day (HPPD) from CMS Care Compare.

RN hours
0.67
Total nurse hours
4.41
Weekend RN hours
0.40

Possible neglect indicators

Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.

  • CMS abuse icon is present
  • Overall rating is 2 stars or lower
  • Health inspection rating is 2 stars or lower

Severity mix

Scope/severity codes across loaded citations.

  • D51
  • E12
  • F6
  • J4
  • G2

Complaint vs standard surveys

How citations were opened in the CMS deficiency file.

Complaint
0
Standard
75
Other
0

Inspection timeline

2026-03-04 · 5 citations

  • 0602 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0842 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0620 · D · Health
    Resident Rights Deficiencies
  • 0677 · D · Health
    Quality of Life and Care Deficiencies

2025-11-25 · 1 citation

  • 0689 · D · Health
    Quality of Life and Care Deficiencies

2025-05-23 · 5 citations

  • 0791 · D · Health
    Quality of Life and Care Deficiencies
  • 0600 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0609 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0636 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0698 · D · Health
    Quality of Life and Care Deficiencies

2024-12-07 · 10 citations

  • 0761 · E · Health
    Pharmacy Service Deficiencies
  • 0552 · D · Health
    Resident Rights Deficiencies
  • 0623 · D · Health
    Resident Rights Deficiencies
  • 0625 · D · Health
    Resident Rights Deficiencies
  • 0677 · D · Health
    Quality of Life and Care Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0689 · D · Health
    Quality of Life and Care Deficiencies
  • 0755 · D · Health
    Pharmacy Service Deficiencies
  • 0756 · D · Health
    Pharmacy Service Deficiencies
  • 0758 · D · Health
    Pharmacy Service Deficiencies

2024-11-05 · 1 citation

  • 0602 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies

2024-06-28 · 17 citations

  • 0552 · D · Health
    Resident Rights Deficiencies
  • 0812 · F · Health
    Nutrition and Dietary Deficiencies
  • 0550 · E · Health
    Resident Rights Deficiencies
  • 0584 · E · Health
    Resident Rights Deficiencies
  • 0657 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0755 · E · Health
    Pharmacy Service Deficiencies
  • 0880 · E · Health
    Infection Control Deficiencies
  • 0554 · D · Health
    Resident Rights Deficiencies
  • 0578 · D · Health
    Resident Rights Deficiencies
  • 0582 · D · Health
    Resident Rights Deficiencies
  • 0689 · D · Health
    Quality of Life and Care Deficiencies
  • 0695 · D · Health
    Quality of Life and Care Deficiencies
  • 0730 · D · Health
    Nursing and Physician Services Deficiencies
  • 0757 · D · Health
    Pharmacy Service Deficiencies
  • 0758 · D · Health
    Pharmacy Service Deficiencies
  • 0847 · D · Health
    Administration Deficiencies
  • 0947 · D · Health
    Nursing and Physician Services Deficiencies

2024-05-31 · 8 citations

  • 0600 · J · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0686 · J · Health
    Quality of Life and Care Deficiencies
  • 0607 · J · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0684 · J · Health
    Quality of Life and Care Deficiencies
  • 0725 · F · Health
    Nursing and Physician Services Deficiencies
  • 0726 · F · Health
    Nursing and Physician Services Deficiencies
  • 0867 · F · Health
    Administration Deficiencies
  • 0550 · D · Health
    Resident Rights Deficiencies

2024-02-27 · 7 citations

  • 0600 · G · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0727 · F · Health
    Nursing and Physician Services Deficiencies
  • 0725 · E · Health
    Nursing and Physician Services Deficiencies
  • 0761 · E · Health
    Pharmacy Service Deficiencies
  • 0655 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0699 · D · Health
    Quality of Life and Care Deficiencies
  • 0880 · D · Health
    Infection Control Deficiencies

2024-02-01 · 7 citations

  • 0657 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0656 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0677 · D · Health
    Quality of Life and Care Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0689 · D · Health
    Quality of Life and Care Deficiencies
  • 0773 · D · Health
    Administration Deficiencies
  • 0810 · D · Health
    Nutrition and Dietary Deficiencies

2023-11-08 · 11 citations

  • 0697 · G · Health
    Quality of Life and Care Deficiencies
  • 0677 · F · Health
    Quality of Life and Care Deficiencies
  • 0684 · E · Health
    Quality of Life and Care Deficiencies
  • 0725 · E · Health
    Nursing and Physician Services Deficiencies
  • 0727 · E · Health
    Nursing and Physician Services Deficiencies
  • 0552 · D · Health
    Resident Rights Deficiencies
  • 0842 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0604 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0686 · D · Health
    Quality of Life and Care Deficiencies
  • 0690 · D · Health
    Quality of Life and Care Deficiencies
  • 0695 · D · Health
    Quality of Life and Care Deficiencies

2023-10-23 · 3 citations

  • 0636 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0610 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0657 · D · Health
    Resident Assessment and Care Planning Deficiencies

Penalties

  • Fine · 2024-05-31$88,282
  • Payment Denial · 2024-05-31$0
  • Fine · 2024-02-01$82,274
  • Payment Denial · 2024-02-01$0
  • Fine · 2023-10-23$59,966

Other facilities in this chain

VOLARE HEALTH · Oregon peers

Related topics

Worst homes in MEDFORDWorst in Jackson CountyBed sores / pressure ulcersFallsWandering / elopementDehydration / nutritionWrongful deathJackson County reports
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