MASSENA REHABILITATION & NURSING CENTER
89 GROVE STREET, MASSENA, NY 13662
Provider #335592 · (315) 769-2494 · For profit - Limited Liability company · Chain: PERSONAL HEALTHCARE MANAGEMENT · 160 beds
Overall
1 of 5
Health inspection
1 of 5
Staffing
3 of 5
Quality measures
2 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01
Staffing
Reported nurse hours per resident per day (HPPD) from CMS Care Compare.
RN hours
0.64
Total nurse hours
3.41
Weekend RN hours
0.42
Possible neglect indicators
Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.
- Overall rating is 2 stars or lower
- Health inspection rating is 2 stars or lower
Severity mix
Scope/severity codes across loaded citations.
- D20
- E13
- F6
- K1
- C1
Complaint vs standard surveys
How citations were opened in the CMS deficiency file.
- Complaint
- 0
- Standard
- 41
- Other
- 0
Inspection timeline
2026-05-22 · 7 citations
- 0919 · D · HealthEnvironmental Deficiencies
- 0689 · K · HealthQuality of Life and Care Deficiencies
- 0800 · F · HealthNutrition and Dietary Deficiencies
- 0801 · F · HealthNutrition and Dietary Deficiencies
- 0812 · F · HealthNutrition and Dietary Deficiencies
- 0584 · E · HealthResident Rights Deficiencies
- 0755 · D · HealthPharmacy Service Deficiencies
2025-08-15 · 15 citations
- 0584 · E · HealthResident Rights Deficiencies
- 0802 · F · HealthNutrition and Dietary Deficiencies
- 0812 · F · HealthNutrition and Dietary Deficiencies
- 0585 · E · HealthResident Rights Deficiencies
- 0700 · E · HealthQuality of Life and Care Deficiencies
- 0761 · E · HealthPharmacy Service Deficiencies
- 0804 · E · HealthNutrition and Dietary Deficiencies
- 0550 · D · HealthResident Rights Deficiencies
- 0552 · D · HealthResident Rights Deficiencies
- 0576 · D · HealthResident Rights Deficiencies
- 0689 · D · HealthQuality of Life and Care Deficiencies
- 0740 · D · HealthQuality of Life and Care Deficiencies
- 0803 · D · HealthNutrition and Dietary Deficiencies
- 0840 · D · HealthAdministration Deficiencies
- 0880 · D · HealthInfection Control Deficiencies
2024-11-19 · 1 citation
- 0684 · D · HealthQuality of Life and Care Deficiencies
2024-01-29 · 1 citation
- 0692 · D · HealthQuality of Life and Care Deficiencies
2023-12-15 · 10 citations
- 0584 · E · HealthResident Rights Deficiencies
- 0725 · E · HealthNursing and Physician Services Deficiencies
- 0732 · C · HealthNursing and Physician Services Deficiencies
- 0802 · E · HealthNutrition and Dietary Deficiencies
- 0812 · E · HealthNutrition and Dietary Deficiencies
- 0686 · D · HealthQuality of Life and Care Deficiencies
- 0728 · D · HealthNursing and Physician Services Deficiencies
- 0803 · D · HealthNutrition and Dietary Deficiencies
- 0804 · D · HealthNutrition and Dietary Deficiencies
- 0880 · F · HealthInfection Control Deficiencies
2023-12-06 · 1 citation
- 0836 · E · HealthAdministration Deficiencies
2021-11-19 · 6 citations
- 0677 · D · HealthQuality of Life and Care Deficiencies
- 0584 · E · HealthResident Rights Deficiencies
- 0812 · E · HealthNutrition and Dietary Deficiencies
- 0550 · D · HealthResident Rights Deficiencies
- 0577 · D · HealthResident Rights Deficiencies
- 0804 · D · HealthNutrition and Dietary Deficiencies
Penalties
- Fine · 2024-01-30$14,814
- Fine · 2024-01-08$4,938
- Fine · 2023-12-18$13,635
Other facilities in this chain
PERSONAL HEALTHCARE MANAGEMENT · New York peers
- UTICA REHABILITATION & NURSING CENTER · UTICA1★ · 0 defs
- Highland Rehabilitation And Nursing Center · Middletown1★ · 0 defs
- HOUGHTON REHABILITATION & NURSING CENTER · HOUGHTON2★ · 0 defs
- AUBURN REHABILITATION & NURSING CENTER · AUBURN2★ · 0 defs
- DELHI REHABILITATION AND NURSING CENTER · DELHI2★ · 0 defs
- GHENT REHABILITATION & NURSING CENTER · GHENT2★ · 0 defs
- Gowanda Rehabilitation and Nursing Center · GOWANDA3★ · 0 defs
- Sodus Rehabilitation & Nursing Center · Sodus3★ · 0 defs
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