Nursing home report card · West Caldwell, NJ

Complete Care at West Caldwell Llc

165 Fairfield Ave, West Caldwell, NJ 07006

Infection-control problems noted

Quick summary

Review the ratings and inspection history below

Use the star ratings as a quick grade, then read what inspectors actually wrote. Numbers alone do not tell the whole story for any one resident.

Our summary of public Medicare records. It does not establish that this home harmed a particular resident. About this summary.

How recent is this information?

Medicare file prepared: Aug 1, 2026
Our record last updated: Oct 15, 2026
Last routine health inspection: Mar 21, 2025

These dates mean different things. A new file can include older inspections and staffing figures. Read about the dates.

Medicare ratings

One star is the lowest rating. Five stars is the highest. Ratings are a starting point—read the inspection findings too.

Overall rating

4out of 5

Combines inspection, staffing, and care measures.

Above average

Health inspections

3out of 5

Based on problems found during health inspections.

About average for U.S. nursing homes

Nursing staff

2out of 5

Based on staffing levels and related measures.

Below-average Medicare rating

Health and care results

5out of 5

Based on reported health and care results.

Among the highest Medicare ratings

What do the ratings and warnings mean?

Medicare ratings: One star is the lowest rating. Five stars is the highest. These are government ratings, not family reviews.
Inspection problems: Inspectors found that a home did not meet a care or safety rule. The official term is “deficiency.”
Abuse warning: Medicare has flagged the home because of abuse-related inspection findings. Read the findings and dates.
Nursing staff time: Average staff hours for each resident per day. This does not mean each resident gets that much one-to-one care.

Learn about the records and their limits →

At a glance

These numbers come from the records we have. Inspection problems are rules the home did not meet. The dates covered can differ.

Care and safety problems

Care, safety, and resident-rights issues on recent inspections

Fire-safety problems

Building, alarms, exits, and related safety citations

Reported fines

Total fine amounts in the imported penalty records

Medicare file prepared

Aug 1, 2026

Medicare home ID: 315247

Inspection findings to read first

Start with these past findings. We show the most serious first, then the most recent. They do not describe the home’s condition today.

Could have caused harm · isolated case
Nov 26, 2025 · Inspection rule 0610
Respond appropriately to all alleged violations.
Could have caused harm · pattern case
Mar 21, 2025 · Inspection rule 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Could have caused harm · isolated case
Mar 21, 2025 · Inspection rule 0641
Ensure each resident receives an accurate assessment.

Read the inspection history →

Nursing staff time

These are average staff hours for each resident per day. They are not one-to-one bedside care. The file does not give the reporting period for each figure.

Registered nurses (RNs)

0.44hours per resident per day

about 26 minutes per resident per day

All nursing staff

3.44hours per resident per day

about 3 hr 27 min per resident per day

Registered nurse time on weekends

0.30hours per resident per day

about 18 minutes per resident per day

Latest inspection summary

A summary of the most recent routine inspections. You can open the dated findings below.

We do not have a routine inspection summary for this home. Check the dated findings below and the Medicare.gov record.

How this home compares

Compared with state and national averages. The numbers may cover different periods.

Overall CMS rating: 4 stars
Health inspection rating: 3 stars
Staffing rating: 2 stars
Registered nurse time per resident: 0.44 hours/day
Total nurse time per resident: 3.44 hours/day

See the dates used for these averages

Medicare file dates: this home Aug 1, 2026; New Jersey averages Unavailable; U.S. averages Oct 1, 2026.

Other concerns in the records

These points may be worth asking about. They do not establish what happened to a particular resident. See our Terms of Use.

Recent citations include infection-control problems

How serious were the problems?

Inspectors rate each problem by how much harm it caused or could cause. We group the CMS letter codes into plain language.

Could have caused harm9 citations

Why inspectors showed up

Routine checks happen on a schedule. Complaint visits happen when someone reports a concern.

Complaints: 0
Routine: 9
Fire safety: 0
Other: 0

Who owns it

Names CMS lists as owners or managers · reported as For profit - Limited Liability company.

We do not have individual owner names for this home.

Other homes in this group: All Complete Care nursing homes

Inspection history

Open a date to read what inspectors found. The harm labels explain how serious the problem was at the time.

November 26, 20251 finding

Freedom from Abuse, Neglect, and Exploitation problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0610 · code D
Respond appropriately to all alleged violations.

March 21, 20256 findings

Administration problems
Could have caused harm · widespread case
Inspection type and official rule codes
Routine health inspection · CMS tag 0835 · code F
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration problems
Could have caused harm · widespread case
Inspection type and official rule codes
Routine health inspection · CMS tag 0837 · code F
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Quality of Life and Care problems
Could have caused harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag 0698 · code E
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0641 · code D
Ensure each resident receives an accurate assessment.
Quality of Life and Care problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0697 · code D
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0756 · code D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

October 30, 20202 findings

Resident Assessment and Care Planning problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0658 · code D
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0880 · code D
Provide and implement an infection prevention and control program.

Fines & penalties

These fines appear in Medicare’s records. A listed amount does not tell us whether it has been paid.

No fines or penalties appear in the records we have.

Other homes in this chain

Complete Care · other locations in New Jersey

Questions about Complete Care at West Caldwell Llc

What is Complete Care at West Caldwell Llc's Medicare star rating?

As of August 1, 2026, Complete Care at West Caldwell Llc in West Caldwell, New Jersey has an overall CMS rating of 4 out of 5 stars. Other CMS scores: health inspection 3 of 5, staffing 2 of 5, quality measures 5 of 5. These are CMS ratings based on inspection, staffing, and quality information, not consumer reviews.

Has Complete Care at West Caldwell Llc been fined?

The imported record gives a fine total of $0 for Complete Care at West Caldwell Llc in West Caldwell, New Jersey. This does not establish that the home has never been fined.

Does Complete Care at West Caldwell Llc have a Medicare abuse warning?

No. The current CMS Care Compare extract does not show an abuse warning icon for Complete Care at West Caldwell Llc in West Caldwell, New Jersey.

How does Complete Care at West Caldwell Llc compare with other nursing homes in New Jersey?

Its overall CMS rating is 4 out of 5. A rating comparison is withheld because a matching source date or a usable rating is missing. Use the New Jersey report card and dated inspection history for context; inspection totals alone are not a like-for-like performance comparison.

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