Nursing home report card · Whiteville, NC

Shoreland Health Care and Retirement Center Inc

200 Flower-Pridgen Drive, Whiteville, NC 28472

Infection-control problems noted

Quick summary

About average Medicare rating

A 3-star overall rating is common. Compare staffing hours and recent citations with nearby homes, and visit before you decide.

Our summary of public Medicare records. It does not establish that this home harmed a particular resident. About this summary.

How recent is this information?

Medicare file prepared: Aug 1, 2026
Our record last updated: Oct 15, 2026
Last routine health inspection: Feb 26, 2026

These dates mean different things. A new file can include older inspections and staffing figures. Read about the dates.

Medicare ratings

One star is the lowest rating. Five stars is the highest. Ratings are a starting point—read the inspection findings too.

Overall rating

3out of 5

Combines inspection, staffing, and care measures.

About average for U.S. nursing homes

Health inspections

4out of 5

Based on problems found during health inspections.

Above average

Nursing staff

1out of 5

Based on staffing levels and related measures.

Among the lowest Medicare ratings

Health and care results

2out of 5

Based on reported health and care results.

Below-average Medicare rating

What do the ratings and warnings mean?

Medicare ratings: One star is the lowest rating. Five stars is the highest. These are government ratings, not family reviews.
Inspection problems: Inspectors found that a home did not meet a care or safety rule. The official term is “deficiency.”
Abuse warning: Medicare has flagged the home because of abuse-related inspection findings. Read the findings and dates.
Nursing staff time: Average staff hours for each resident per day. This does not mean each resident gets that much one-to-one care.

Learn about the records and their limits →

At a glance

These numbers come from the records we have. Inspection problems are rules the home did not meet. The dates covered can differ.

Care and safety problems

Care, safety, and resident-rights issues on recent inspections

Fire-safety problems

Building, alarms, exits, and related safety citations

Reported fines

$5,077

Total fine amounts in the imported penalty records

Medicare file prepared

Aug 1, 2026

Medicare home ID: 345397

Inspection findings to read first

Start with these past findings. We show the most serious first, then the most recent. They do not describe the home’s condition today.

Could have caused harm · isolated case
Feb 26, 2026 · Inspection rule 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Could have caused harm · isolated case
Feb 26, 2026 · Inspection rule 0880
Provide and implement an infection prevention and control program.
Could have caused harm · isolated case
Feb 26, 2026 · Inspection rule 0759
Ensure medication error rates are not 5 percent or greater.

Read the inspection history →

Nursing staff time

These are average staff hours for each resident per day. They are not one-to-one bedside care. The file does not give the reporting period for each figure.

Registered nurses (RNs)

0.32hours per resident per day

about 19 minutes per resident per day

All nursing staff

3.42hours per resident per day

about 3 hr 25 min per resident per day

Registered nurse time on weekends

0.12hours per resident per day

about 7 minutes per resident per day

Latest inspection summary

A summary of the most recent routine inspections. You can open the dated findings below.

We do not have a routine inspection summary for this home. Check the dated findings below and the Medicare.gov record.

How this home compares

Compared with state and national averages. The numbers may cover different periods.

Overall CMS rating: 3 stars
Health inspection rating: 4 stars
Staffing rating: 1 stars
Registered nurse time per resident: 0.32 hours/day
Total nurse time per resident: 3.42 hours/day

See the dates used for these averages

Medicare file dates: this home Aug 1, 2026; North Carolina averages Unavailable; U.S. averages Oct 1, 2026.

Other concerns in the records

These points may be worth asking about. They do not establish what happened to a particular resident. See our Terms of Use.

Recent citations include infection-control problems
CMS has fined this home in the recent reporting period

How serious were the problems?

Inspectors rate each problem by how much harm it caused or could cause. We group the CMS letter codes into plain language.

Could have caused harm7 citations
Low risk of harm3 citations

Why inspectors showed up

Routine checks happen on a schedule. Complaint visits happen when someone reports a concern.

Complaints: 0
Routine: 10
Fire safety: 0
Other: 0

Who owns it

Names CMS lists as owners or managers · reported as For profit - Limited Liability company.

We do not have individual owner names for this home.

Other homes in this group: All Liberty Senior Living nursing homes

Inspection history

Open a date to read what inspectors found. The harm labels explain how serious the problem was at the time.

February 26, 20264 findings

Quality of Life and Care problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0684 · code D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0759 · code D
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0790 · code D
Provide routine and 24-hour emergency dental care for each resident.
Infection Control problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0880 · code D
Provide and implement an infection prevention and control program.

December 19, 20241 finding

Quality of Life and Care problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0689 · code D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

October 19, 20235 findings

Pharmacy Service problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0761 · code D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration problems
Could have caused harm · isolated case
Inspection type and official rule codes
Routine health inspection · CMS tag 0867 · code D
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning problems
Low risk of harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag 0636 · code B
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning problems
Low risk of harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag 0638 · code B
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning problems
Low risk of harm · pattern case
Inspection type and official rule codes
Routine health inspection · CMS tag 0641 · code B
Ensure each resident receives an accurate assessment.

Fines & penalties

These fines appear in Medicare’s records. A listed amount does not tell us whether it has been paid.

Fine · Dec 19, 2024$5,077

Other homes in this chain

Liberty Senior Living · other locations in North Carolina

Questions about Shoreland Health Care and Retirement Center Inc

What is Shoreland Health Care and Retirement Center Inc's Medicare star rating?

As of August 1, 2026, Shoreland Health Care and Retirement Center Inc in Whiteville, North Carolina has an overall CMS rating of 3 out of 5 stars. Other CMS scores: health inspection 4 of 5, staffing 1 of 5, quality measures 2 of 5. These are CMS ratings based on inspection, staffing, and quality information, not consumer reviews.

Has Shoreland Health Care and Retirement Center Inc been fined?

As of August 1, 2026, the imported penalty records list $5,077 in reported fines for Shoreland Health Care and Retirement Center Inc. The individual penalty dates can differ from the Medicare file date; a listed fine does not establish that it was paid.

Does Shoreland Health Care and Retirement Center Inc have a Medicare abuse warning?

No. The current CMS Care Compare extract does not show an abuse warning icon for Shoreland Health Care and Retirement Center Inc in Whiteville, North Carolina.

How does Shoreland Health Care and Retirement Center Inc compare with other nursing homes in North Carolina?

Its overall CMS rating is 3 out of 5. A rating comparison is withheld because a matching source date or a usable rating is missing. Use the North Carolina report card and dated inspection history for context; inspection totals alone are not a like-for-like performance comparison.

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