White Oak Manor-Shelby
401 N Morgan Street, Shelby, NC 28150
Provider #345171 · (704) 482-7326 · For profit - Corporation · Chain: NATIONAL HEALTHCARE CORPORATION · 160 beds
Overall
2 of 5
Health inspection
2 of 5
Staffing
2 of 5
Quality measures
3 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01
Staffing
Reported nurse hours per resident per day (HPPD) from CMS Care Compare.
RN hours
0.43
Total nurse hours
3.43
Weekend RN hours
0.29
Possible neglect indicators
Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.
- Overall rating is 2 stars or lower
- Health inspection rating is 2 stars or lower
Severity mix
Scope/severity codes across loaded citations.
- D7
- E4
- G3
- F2
- J2
Complaint vs standard surveys
How citations were opened in the CMS deficiency file.
- Complaint
- 0
- Standard
- 18
- Other
- 0
Inspection timeline
2026-03-12 · 1 citation
- 0689 · G · HealthQuality of Life and Care Deficiencies
2025-08-28 · 2 citations
- 0641 · E · HealthResident Assessment and Care Planning Deficiencies
- 0656 · D · HealthResident Assessment and Care Planning Deficiencies
2025-07-23 · 2 citations
- 0689 · G · HealthQuality of Life and Care Deficiencies
- 0550 · D · HealthResident Rights Deficiencies
2024-10-21 · 3 citations
- 0880 · F · HealthInfection Control Deficiencies
- 0882 · F · HealthInfection Control Deficiencies
- 0677 · D · HealthQuality of Life and Care Deficiencies
2024-05-23 · 7 citations
- 0689 · G · HealthQuality of Life and Care Deficiencies
- 0679 · E · HealthQuality of Life and Care Deficiencies
- 0755 · E · HealthPharmacy Service Deficiencies
- 0809 · E · HealthNutrition and Dietary Deficiencies
- 0550 · D · HealthResident Rights Deficiencies
- 0656 · D · HealthResident Assessment and Care Planning Deficiencies
- 0658 · D · HealthResident Assessment and Care Planning Deficiencies
2023-02-28 · 3 citations
- 0600 · J · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0610 · J · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0686 · D · HealthQuality of Life and Care Deficiencies
Penalties
- Fine · 2026-03-12$10,868
- Fine · 2025-07-23$3,931
- Fine · 2025-07-23$3,931
- Fine · 2025-07-23$11,700
- Payment Denial · 2025-07-23$0
- Fine · 2024-05-23$12,542
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