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Nursing Home Reporter

COMPLETE CARE AT HAGERSTOWN

14014 MARSH PIKE, HAGERSTOWN, MD 21742

Provider #215365 · (301) 733-8700 · For profit - Limited Liability company · Chain: COMPLETE CARE · 60 beds

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Overall
1 of 5
Health inspection
1 of 5
Staffing
2 of 5
Quality measures
4 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01

Staffing

Reported nurse hours per resident per day (HPPD) from CMS Care Compare.

RN hours
0.99
Total nurse hours
3.92
Weekend RN hours
0.65

Possible neglect indicators

Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.

  • Overall rating is 2 stars or lower
  • Health inspection rating is 2 stars or lower

Severity mix

Scope/severity codes across loaded citations.

  • D62
  • E10
  • F5
  • G2
  • J1
  • C1

Complaint vs standard surveys

How citations were opened in the CMS deficiency file.

Complaint
0
Standard
81
Other
0

Inspection timeline

2026-04-02 · 3 citations

  • 0686 · D · Health
    Quality of Life and Care Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0584 · D · Health
    Resident Rights Deficiencies

2026-01-29 · 17 citations

  • 0940 · F · Health
    Administration Deficiencies
  • 0947 · F · Health
    Nursing and Physician Services Deficiencies
  • 0609 · E · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0550 · D · Health
    Resident Rights Deficiencies
  • 0600 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0658 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0711 · D · Health
    Nursing and Physician Services Deficiencies
  • 0726 · D · Health
    Nursing and Physician Services Deficiencies
  • 0757 · D · Health
    Pharmacy Service Deficiencies
  • 0835 · D · Health
    Administration Deficiencies
  • 0837 · D · Health
    Administration Deficiencies
  • 0838 · D · Health
    Administration Deficiencies
  • 0868 · D · Health
    Administration Deficiencies
  • 0689 · J · Health
    Quality of Life and Care Deficiencies
  • 0610 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0840 · F · Health
    Administration Deficiencies
  • 0730 · F · Health
    Nursing and Physician Services Deficiencies

2025-10-21 · 3 citations

  • 0677 · D · Health
    Quality of Life and Care Deficiencies
  • 0610 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0842 · D · Health
    Resident Assessment and Care Planning Deficiencies

2025-05-14 · 28 citations

  • 0761 · D · Health
    Pharmacy Service Deficiencies
  • 0791 · D · Health
    Quality of Life and Care Deficiencies
  • 0842 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0880 · D · Health
    Infection Control Deficiencies
  • 0908 · D · Health
    Environmental Deficiencies
  • 0887 · D · Health
    Infection Control Deficiencies
  • 0812 · F · Health
    Nutrition and Dietary Deficiencies
  • 0577 · D · Health
    Resident Rights Deficiencies
  • 0578 · D · Health
    Resident Rights Deficiencies
  • 0580 · D · Health
    Resident Rights Deficiencies
  • 0584 · D · Health
    Resident Rights Deficiencies
  • 0585 · D · Health
    Resident Rights Deficiencies
  • 0605 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0628 · D · Health
    Resident Rights Deficiencies
  • 0641 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0645 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0656 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0677 · D · Health
    Quality of Life and Care Deficiencies
  • 0679 · D · Health
    Quality of Life and Care Deficiencies
  • 0685 · D · Health
    Quality of Life and Care Deficiencies
  • 0686 · D · Health
    Quality of Life and Care Deficiencies
  • 0689 · D · Health
    Quality of Life and Care Deficiencies
  • 0697 · D · Health
    Quality of Life and Care Deficiencies
  • 0699 · D · Health
    Quality of Life and Care Deficiencies
  • 0730 · D · Health
    Nursing and Physician Services Deficiencies
  • 0755 · D · Health
    Pharmacy Service Deficiencies
  • 0756 · D · Health
    Pharmacy Service Deficiencies
  • 0757 · D · Health
    Pharmacy Service Deficiencies

2025-01-09 · 7 citations

  • 0686 · G · Health
    Quality of Life and Care Deficiencies
  • 0689 · G · Health
    Quality of Life and Care Deficiencies
  • 0609 · E · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0550 · D · Health
    Resident Rights Deficiencies
  • 0610 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0656 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0697 · D · Health
    Quality of Life and Care Deficiencies

2021-07-02 · 23 citations

  • 0624 · E · Health
    Resident Rights Deficiencies
  • 0655 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0656 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0658 · E · Health
    Resident Assessment and Care Planning Deficiencies
  • 0757 · E · Health
    Pharmacy Service Deficiencies
  • 0758 · E · Health
    Pharmacy Service Deficiencies
  • 0759 · E · Health
    Pharmacy Service Deficiencies
  • 0880 · E · Health
    Infection Control Deficiencies
  • 0584 · D · Health
    Resident Rights Deficiencies
  • 0609 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0610 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0622 · D · Health
    Resident Rights Deficiencies
  • 0641 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0657 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0661 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0686 · D · Health
    Quality of Life and Care Deficiencies
  • 0710 · D · Health
    Nursing and Physician Services Deficiencies
  • 0761 · D · Health
    Pharmacy Service Deficiencies
  • 0790 · D · Health
    Quality of Life and Care Deficiencies
  • 0842 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0919 · D · Health
    Environmental Deficiencies
  • 0922 · C · Health
    Environmental Deficiencies

Penalties

  • Fine · 2026-01-29$14,082
  • Fine · 2025-01-09$29,270

Other facilities in this chain

COMPLETE CARE · Maryland peers

Related topics

Worst homes in HAGERSTOWNWorst in Washington CountyBed sores / pressure ulcersFallsWandering / elopementDehydration / nutritionWrongful deathWashington County reports
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