WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT
501 CAMPUS AVENUE, CHESTERTOWN, MD 21620
Provider #215235 · (410) 778-7300 · Non profit - Corporation · Chain: ACTS RETIREMENT-LIFE COMMUNITIES · 38 beds
Overall
5 of 5
Health inspection
5 of 5
Staffing
5 of 5
Quality measures
Not rated
Deficiencies
0
Total fines
$0
Updated
2026-08-01
Staffing
Reported nurse hours per resident per day (HPPD) from CMS Care Compare.
RN hours
1.76
Total nurse hours
4.75
Weekend RN hours
1.20
Possible neglect indicators
Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.
- No elevated CMS flags stood out automatically — still review the full inspection history
Severity mix
Scope/severity codes across loaded citations.
- D15
- E9
- F1
- J1
Complaint vs standard surveys
How citations were opened in the CMS deficiency file.
- Complaint
- 0
- Standard
- 26
- Other
- 0
Inspection timeline
2025-12-11 · 1 citation
- 0812 · F · HealthNutrition and Dietary Deficiencies
2024-02-23 · 10 citations
- 0761 · D · HealthPharmacy Service Deficiencies
- 0689 · J · HealthQuality of Life and Care Deficiencies
- 0609 · E · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0656 · D · HealthResident Assessment and Care Planning Deficiencies
- 0740 · D · HealthQuality of Life and Care Deficiencies
- 0726 · E · HealthNursing and Physician Services Deficiencies
- 0625 · D · HealthResident Rights Deficiencies
- 0758 · D · HealthPharmacy Service Deficiencies
- 0759 · D · HealthPharmacy Service Deficiencies
- 0610 · E · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
2019-04-09 · 15 citations
- 0684 · D · HealthQuality of Life and Care Deficiencies
- 0697 · D · HealthQuality of Life and Care Deficiencies
- 0756 · D · HealthPharmacy Service Deficiencies
- 0790 · D · HealthQuality of Life and Care Deficiencies
- 0842 · D · HealthResident Assessment and Care Planning Deficiencies
- 0636 · E · HealthResident Assessment and Care Planning Deficiencies
- 0638 · E · HealthResident Assessment and Care Planning Deficiencies
- 0645 · E · HealthResident Assessment and Care Planning Deficiencies
- 0689 · E · HealthQuality of Life and Care Deficiencies
- 0745 · E · HealthQuality of Life and Care Deficiencies
- 0758 · E · HealthPharmacy Service Deficiencies
- 0551 · D · HealthResident Rights Deficiencies
- 0561 · D · HealthResident Rights Deficiencies
- 0580 · D · HealthResident Rights Deficiencies
- 0623 · D · HealthResident Rights Deficiencies
Penalties
- Fine · 2024-02-23$15,440
Other facilities in this chain
ACTS RETIREMENT-LIFE COMMUNITIES · Maryland peers
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