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Nursing Home Reporter

CHARLENE MANOR EXTENDED CARE FACILITY

130 COLRAIN ROAD, GREENFIELD, MA 01301

Provider #225304 · (413) 774-3724 · Non profit - Corporation · Chain: INTEGRITUS HEALTHCARE · 123 beds

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Overall
2 of 5
Health inspection
2 of 5
Staffing
3 of 5
Quality measures
3 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01

Staffing

Reported nurse hours per resident per day (HPPD) from CMS Care Compare.

RN hours
0.58
Total nurse hours
3.75
Weekend RN hours
0.45

Possible neglect indicators

Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.

  • Overall rating is 2 stars or lower
  • Health inspection rating is 2 stars or lower

Severity mix

Scope/severity codes across loaded citations.

  • D33
  • E4
  • F4
  • B3
  • G2
  • C1

Complaint vs standard surveys

How citations were opened in the CMS deficiency file.

Complaint
0
Standard
47
Other
0

Inspection timeline

2026-02-26 · 1 citation

  • 0688 · G · Health
    Quality of Life and Care Deficiencies

2025-05-06 · 1 citation

  • 0656 · D · Health
    Resident Assessment and Care Planning Deficiencies

2025-03-12 · 1 citation

  • 0842 · D · Health
    Resident Assessment and Care Planning Deficiencies

2024-11-06 · 27 citations

  • 0686 · G · Health
    Quality of Life and Care Deficiencies
  • 0558 · E · Health
    Resident Rights Deficiencies
  • 0725 · E · Health
    Nursing and Physician Services Deficiencies
  • 0812 · E · Health
    Nutrition and Dietary Deficiencies
  • 0550 · D · Health
    Resident Rights Deficiencies
  • 0580 · D · Health
    Resident Rights Deficiencies
  • 0582 · D · Health
    Resident Rights Deficiencies
  • 0604 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0622 · D · Health
    Resident Rights Deficiencies
  • 0655 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0657 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0677 · D · Health
    Quality of Life and Care Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0687 · D · Health
    Quality of Life and Care Deficiencies
  • 0689 · D · Health
    Quality of Life and Care Deficiencies
  • 0791 · D · Health
    Quality of Life and Care Deficiencies
  • 0690 · D · Health
    Quality of Life and Care Deficiencies
  • 0692 · D · Health
    Quality of Life and Care Deficiencies
  • 0700 · D · Health
    Quality of Life and Care Deficiencies
  • 0726 · D · Health
    Nursing and Physician Services Deficiencies
  • 0757 · D · Health
    Pharmacy Service Deficiencies
  • 0760 · D · Health
    Pharmacy Service Deficiencies
  • 0880 · D · Health
    Infection Control Deficiencies
  • 0887 · D · Health
    Infection Control Deficiencies
  • 0732 · C · Health
    Nursing and Physician Services Deficiencies
  • 0637 · B · Health
    Resident Assessment and Care Planning Deficiencies
  • 0641 · B · Health
    Resident Assessment and Care Planning Deficiencies

2024-06-28 · 2 citations

  • 0584 · F · Health
    Resident Rights Deficiencies
  • 0867 · F · Health
    Administration Deficiencies

2023-12-13 · 3 citations

  • 0607 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0943 · D · Health
    Freedom from Abuse, Neglect, and Exploitation Deficiencies

2023-09-18 · 12 citations

  • 0689 · F · Health
    Quality of Life and Care Deficiencies
  • 0761 · F · Health
    Pharmacy Service Deficiencies
  • 0921 · E · Health
    Environmental Deficiencies
  • 0641 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0658 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0684 · D · Health
    Quality of Life and Care Deficiencies
  • 0698 · D · Health
    Quality of Life and Care Deficiencies
  • 0699 · D · Health
    Quality of Life and Care Deficiencies
  • 0760 · D · Health
    Pharmacy Service Deficiencies
  • 0842 · D · Health
    Resident Assessment and Care Planning Deficiencies
  • 0880 · D · Health
    Infection Control Deficiencies
  • 0582 · B · Health
    Resident Rights Deficiencies

Penalties

  • Fine · 2026-02-26$28,560
  • Fine · 2024-11-06$52,192
  • Fine · 2024-06-28$37,001
  • Fine · 2023-09-18$10,173

Other facilities in this chain

INTEGRITUS HEALTHCARE · Massachusetts peers

Related topics

Worst homes in GREENFIELDWorst in Franklin CountyBed sores / pressure ulcersFallsWandering / elopementDehydration / nutritionWrongful deathFranklin County reports
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