ARC AT NORMAL
509 NORTH ADELAIDE, NORMAL, IL 61761
Provider #145732 · (309) 452-7468 · For profit - Limited Liability company · Chain: ARCADIA CARE · 141 beds
Abuse icon
Overall
1 of 5
Health inspection
2 of 5
Staffing
1 of 5
Quality measures
2 of 5
Deficiencies
0
Total fines
$0
Updated
2026-08-01
Staffing
Reported nurse hours per resident per day (HPPD) from CMS Care Compare.
RN hours
0.54
Total nurse hours
2.81
Weekend RN hours
0.47
Possible neglect indicators
Neutral CMS-derived signals — not a legal conclusion or case determination. See our Terms of Use.
- CMS abuse icon is present
- Overall rating is 2 stars or lower
- Health inspection rating is 2 stars or lower
Severity mix
Scope/severity codes across loaded citations.
- D42
- E16
- G9
- F4
Complaint vs standard surveys
How citations were opened in the CMS deficiency file.
- Complaint
- 0
- Standard
- 71
- Other
- 0
Inspection timeline
2026-06-22 · 2 citations
- 0686 · G · HealthQuality of Life and Care Deficiencies
- 0656 · D · HealthResident Assessment and Care Planning Deficiencies
2026-06-11 · 1 citation
- 0584 · D · HealthResident Rights Deficiencies
2026-05-14 · 1 citation
- 0600 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
2026-03-30 · 1 citation
- 0689 · E · HealthQuality of Life and Care Deficiencies
2026-02-05 · 5 citations
- 0697 · D · HealthQuality of Life and Care Deficiencies
- 0600 · E · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0550 · D · HealthResident Rights Deficiencies
- 0602 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0656 · D · HealthResident Assessment and Care Planning Deficiencies
2025-12-09 · 1 citation
- 0600 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
2025-09-21 · 2 citations
- 0656 · D · HealthResident Assessment and Care Planning Deficiencies
- 0689 · D · HealthQuality of Life and Care Deficiencies
2025-09-05 · 3 citations
- 0600 · E · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0842 · E · HealthResident Assessment and Care Planning Deficiencies
- 0641 · E · HealthResident Assessment and Care Planning Deficiencies
2025-06-25 · 1 citation
- 0600 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
2025-06-13 · 2 citations
- 0697 · G · HealthQuality of Life and Care Deficiencies
- 0684 · G · HealthQuality of Life and Care Deficiencies
2025-05-27 · 2 citations
- 0609 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
- 0600 · D · HealthFreedom from Abuse, Neglect, and Exploitation Deficiencies
2025-05-20 · 2 citations
- 0584 · E · HealthResident Rights Deficiencies
- 0684 · G · HealthQuality of Life and Care Deficiencies
Penalties
- Payment Denial · 2025-05-12$0
- Fine · 2025-02-21$51,701
- Payment Denial · 2025-02-21$0
- Fine · 2023-11-11$10,491
Other facilities in this chain
ARCADIA CARE · Illinois peers
- Arc at Sangamon Valley · SPRINGFIELD1★ · 0 defs
- ARC AT HICKORY POINT · FORSYTH1★ · 0 defs
- ARCADIA CARE MORRIS · MORRIS1★ · 0 defs
- ARCADIA CARE HAVANA · HAVANA1★ · 0 defs
- ARCADIA CARE ALEDO · ALEDO1★ · 0 defs
- ARCADIA CARE KEWANEE · KEWANEE1★ · 0 defs
- ARCADIA CARE ON THE HILL · SPRINGFIELD1★ · 0 defs
- Arcadia Care Toulon · TOULON1★ · 0 defs
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