Nursing home report card · Santa Rosa, CA
Arbol Healthcare Center of Santa Rosa
300 FOUNTAINGROVE PARKWAY, SANTA ROSA, CA 95403
(707) 566-8600 · For profit - Limited Liability company · 45 beds
Bottom line
Above-average CMS ratings
Overall rating is 5 of 5 stars. That is a positive signal — still read the inspection notes, visit in person, and ask about staffing on nights and weekends.
Based on public Medicare Care Compare data · last refreshed 2026-08-01. Not legal advice.
CMS star ratings
Medicare rates nursing homes from 1 (lowest) to 5 (highest). Think of these like a report-card grade — useful for a quick read, then dig into what inspectors actually wrote.
CMS’s combined grade for this home
Among the highest ratings CMS gives
How cleanly it did on recent health inspections
Above average
How much nursing staff time residents typically get
Above average
How residents fare on health and safety measures
Among the highest ratings CMS gives
At a glance
Counts from recent CMS files — “problems” means deficiencies inspectors cited.
Care, safety, and resident-rights issues on recent inspections
Building, alarms, exits, and related safety citations
Money CMS reports this home has been fined recently
Provider #555836
What inspectors found recently
A short read of the latest Medicare survey cycles — details of each write-up are further down.
Survey summary is not loaded yet for this facility.
How this home compares
Against average nursing homes in California and across the U.S.
- Overall CMS rating: 5 stars — U.S. average 3 stars
- Health inspection rating: 4 stars — U.S. average 2.8 stars
- Staffing rating: 4 stars — U.S. average 2.9 stars
- Registered nurse time per resident: 1.25 hours/day — U.S. average 0.69 hours/day
- Total nurse time per resident: 5.62 hours/day — U.S. average 3.86 hours/day
How much nursing staff time residents get
CMS reports average nurse hours per resident per day. We also show that as minutes so it is easier to picture on a typical day.
about 1 hr 15 min per resident per day
about 5 hr 37 min per resident per day
about 1 hr 5 min per resident per day
Things families often watch for
Automated flags from public CMS data — not a diagnosis or legal conclusion. See our Terms of Use.
- No automatic red flags stood out — still read the full inspection history
How serious were the problems?
Inspectors rate each problem by how much harm it caused or could cause. We group the CMS letter codes into plain language.
- Could have caused harm36 citations
Why inspectors showed up
Routine checks happen on a schedule. Complaint visits happen when someone reports a concern.
- Complaints
- 0
- Routine
- 36
- Fire safety
- 0
- Other
- 0
Who owns it
Names CMS lists as owners or managers · reported as For profit - Limited Liability company.
- No named ownership rows loaded yet for this facility.
Inspection history
Each item is a problem inspectors wrote up. The plain-English severity comes from CMS’s letter codes (A–L).
December 9, 20251 finding
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0627 · code D
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
November 18, 20259 findings
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0582 · code D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0584 · code D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0578 · code D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Resident Assessment and Care Planning DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0658 · code D
Ensure services provided by the nursing facility meet professional standards of quality.
- Pharmacy Service DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0761 · code D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Nutrition and Dietary DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0812 · code D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0550 · code D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0552 · code D
Ensure that residents are fully informed and understand their health status, care and treatments.
- Infection Control DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0880 · code D
Provide and implement an infection prevention and control program.
February 10, 20254 findings
- Quality of Life and Care DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0689 · code D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Administration DeficienciesCould have caused harm · pattern caseRoutine health inspection · CMS tag 0838 · code E
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
- Nursing and Physician Services DeficienciesCould have caused harm · pattern caseRoutine health inspection · CMS tag 0727 · code E
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- Infection Control DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0880 · code D
Provide and implement an infection prevention and control program.
July 25, 20241 finding
- Resident Assessment and Care Planning DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0656 · code D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
June 13, 20241 finding
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0578 · code D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
May 30, 20241 finding
- Nutrition and Dietary DeficienciesCould have caused harm · widespread caseRoutine health inspection · CMS tag 0812 · code F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
January 19, 20241 finding
- Freedom from Abuse, Neglect, and Exploitation DeficienciesCould have caused harm · widespread caseRoutine health inspection · CMS tag 0609 · code F
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
October 27, 20237 findings
- Nutrition and Dietary DeficienciesCould have caused harm · pattern caseRoutine health inspection · CMS tag 0803 · code E
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- Nutrition and Dietary DeficienciesCould have caused harm · widespread caseRoutine health inspection · CMS tag 0802 · code F
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
- Nutrition and Dietary DeficienciesCould have caused harm · widespread caseRoutine health inspection · CMS tag 0812 · code F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Infection Control DeficienciesCould have caused harm · widespread caseRoutine health inspection · CMS tag 0880 · code F
Provide and implement an infection prevention and control program.
- Pharmacy Service DeficienciesCould have caused harm · pattern caseRoutine health inspection · CMS tag 0759 · code E
Ensure medication error rates are not 5 percent or greater.
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0561 · code D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- Quality of Life and Care DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0684 · code D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
December 6, 202111 findings
- Resident Rights DeficienciesCould have caused harm · widespread caseRoutine health inspection · CMS tag 0585 · code F
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Nursing and Physician Services DeficienciesCould have caused harm · widespread caseRoutine health inspection · CMS tag 0726 · code F
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- Nutrition and Dietary DeficienciesCould have caused harm · widespread caseRoutine health inspection · CMS tag 0812 · code F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Quality of Life and Care DeficienciesCould have caused harm · pattern caseRoutine health inspection · CMS tag 0684 · code E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Pharmacy Service DeficienciesCould have caused harm · pattern caseRoutine health inspection · CMS tag 0761 · code E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Infection Control DeficienciesCould have caused harm · pattern caseRoutine health inspection · CMS tag 0880 · code E
Provide and implement an infection prevention and control program.
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0554 · code D
Allow residents to self-administer drugs if determined clinically appropriate.
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0623 · code D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- Resident Rights DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0625 · code D
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- Resident Assessment and Care Planning DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0656 · code D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Resident Assessment and Care Planning DeficienciesCould have caused harm · isolated caseRoutine health inspection · CMS tag 0657 · code D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Fines & penalties
Money CMS reports collecting from this home for serious or repeated problems.
- No recent penalties listed.
Related topics
- Not a law firm. We share CMS inspection data and connect interested families with a free case review.
- What happens next. A specialist may follow up by phone or email—usually within one business day.
- Your choice. No obligation to hire anyone. Consent is only for contact about your review request.
What happened?
Pick the closest match — you can add details later.